At The Mod Tail, your privacy matters to us—just like your dog’s comfort and safety. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or communications.

How We Share Information

We only share your information with trusted service providers when necessary—for example, payment processors or our booking platform (such as PetPocketbook). These partners are contractually required to protect your data and use it only for the intended purpose.

Cookies and Analytics

Our website uses cookies and similar technologies to provide core functionality and gather usage data. You can adjust your browser settings to manage or disable cookies, though some features may not function properly without them.

Information We Collect

We may collect personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Pet details

  • Booking and payment information

We also collect limited technical information automatically through cookies or website analytics tools, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on our site

This helps us improve your online experience and understand how visitors use our site.

How We Use Information

We use your information to:

  • Process bookings and communicate about services

  • Send updates, confirmations, or important notices

  • Personalize your experience with The Mod Tail

  • Improve our website, services, and marketing

  • Comply with legal obligations

We never sell your personal information to third parties.

Data Security

We take the protection of your data seriously. Our systems use industry-standard safeguards to protect against unauthorized access, alteration, or misuse of your information.

Your Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections or updates

  • Ask for deletion of your data (subject to applicable laws)

  • Withdraw consent for communications

To exercise these rights, please contact us at: [email protected]

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CONTACT

[email protected]

LOCATION

Gilbert, AZ, United States